Some young people have told us that calls from an 02 network aren't connecting to Childline. If you have an 02 mobile and need to speak to Childline, please dial 116 111 or chat to us online whilst 02 work hard to fix the problem.
When you call us on 0800 1111 you’ll get through to a counsellor, they’re there to listen and support you with anything you’d like to talk about. Or you can have a 1-2-1 counsellor chat online.
You can also send us an email from your locker. We’ll try to answer this within a day, but sometimes it can take a little longer.
Childline is open 24 hours a day, 7 days a week. So you can talk to us any time. But we might not be able to talk for as long when it’s after midnight.